Broughton Property Management

Residential Property Management; Leasing, Insurance & Sales

bullet.png Landlord FAQ.

Thank you for viewing our site when considering us for letting your property. We hope we can be of assistance to you.

If this is the first time you have considered renting or even if you have let your property before, you will probably realise that it can be a hazardous business and often extremely time consuming. Although there are many to choose from, we would like to highlight a number of reasons for choosing us.



Why choose Broughton Property Management?

We are a small, friendly team who will deal with your property on a personal basis. Established in 1997 our combined staff has many years of experience in the property business. We are qualified to offer advice and guidance to a landlord on all aspects of letting. We are members of the National Association of Estate Agents and were also the first member in Scotland of the National Approved Letting Scheme, founded to promote standards of professionalism within the industry. We were also one of the first agents to join the Scottish Association of Landlords.

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Why is our office well located?

Broughton Street has a high traffic and pedestrian flow, located within the EH1 area. We have an excellent window display on the main thoroughfare, which is close to St James Centre, Harvey Nichols and the OMNI centre at Greenside. We have a constant demand from prospective tenants who are either relocating or already working in the city; accommodation is sought in all areas. Our website is updated every hour and has a free subscription service to match up suitable tenants with properties, as and when they become available.

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How do we promote your property?

Our busy public office is open from Monday to Friday from 10.00am - 4.30pm. We publish a list of properties for prospective tenants who pop-in, and which is synchronised with and available for download from our web-site. We also forward details, on request, to the numerous email enquiries received on a daily basis.

Our prominent window display advertises your property 24 hours a day, 7 days a week, including particulars with colour photographs, as they are available. Our website is updated every hour, has a live RSS feed, a subscription service, photographs, EPC, location maps and other details. Your property will also be automatically added to the following popular websites,, and, which are also linked to major sites such as, and

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Do you charge to provide an initial inspection?

We will be happy to visit your property at a mutually convenient time to advise on the likely rental income that can be achieved, and answer any questions which may arise regarding the letting of your property.

These may include: -

  • Obligations to your Mortgage Lender and/or Insurer.
  • Liability for Income Tax.
  • Legal requirements.
  • Obligations to utilities and council tax.

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Are there any 'up-front' fees?

When you have decided you wish us to manage your property, we ask you to sign a form appointing us as agents. No agency fees are payable at this stage and from this point, we offer the following service:

  • Adding your property details to our list, this is up-dated hourly.
  • Inclusion in our window display, including colour photographs where available.
  • A 'To Let' board.
  • Extensive internet advertising.
  • Accompanied viewings with prospective tenants.

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What happens when you find a prospective tenant?

We do the following:

  • Carry out a detailed reference and credit check on the prospective tenant(s). When possible this will be accompanied by a rent guarantee insurance.
  • Prepare a detailed inventory of contents, for agreement with the tenant including as necessary, extensive photographic and video records.
  • Take meter readings and notify all relevant utility providers and council tax office. Please note we are prohibited from advising your telephone, broadband, cable or satellite service provider.
  • Arrange payment of the first month's rent, together with a deposit that is usually equivalent to this plus £100.
  • Deposits are held by us in a bonded client account and refunded only when the property and inventory have been checked and we are both satisfied it is in a proper condition for return.
  • Prepare all necessary tenancy agreements and pre-tenancy notices in accordance with the relevant Housing Acts.
  • We can also arrange tenant's contents insurance, which also protects your fixtures and fittings against accidental damage.

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What references are checked?

Tenants are subject to reference checks, unless otherwise agreed. We employ the services of an independent tenant referencing service which is usually also tied to a 'Rent Guarantee insurance' providing a guarantee of rent payments and cover for legal services, if removal is required for arrears. Please note this does not guarantee that all rental payments will be paid in full but are subject to the policy and conditions applicable.

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How much do you charge?

When a suitable tenant is found and all reference enquiries checked satisfactorily, we charge a one-off, all-inclusive, payment, deductible from the first month's rent. Unlike many other agencies, there are no additional charges for advertising, internet and published advertising, To Let boards, viewings, lease preparation, inventories, etc., unless you prematurely cancel your agreement. Our monthly management fee is simply 10% plus VAT.

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What happens when you let my property?

Inclusive in our monthly fee, we arrange:

  • The collection of rents and pass on all monies due to you, by cheque or into your nominated bank/building society, within seven working days of receiving cleared funds.
  • To pursue slow payers or rent arrears where necessary.
  • To deal with all day-to-day matters, ensuring the tenancy runs as smoothly as possible.
  • The payment of emergency and/or routine maintenance and repairs (up to a pre-arranged maximum limit, please see agency agreement form) deductible from rent monies received.
  • Out of hours 24/7 Emergency Assistance Cover for your tenants for a small monthly charge.
  • To provide regular rental income statements normally on a monthly basis.
  • To carry out regular visits to check that the condition of the property and furnishings are being maintained.
  • To arrange rent reviews, lease renewals and extensions. (Some documents and their service may be subject to additional fees).
  • To serve Notices to quit and other necessary documents for service, where necessary. (Some documents and their service may be subject to additional fees).
  • To check the property and inventory of contents at the expiry of a lease and arrange any deductions to be made from the deposit.

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Can we just pay a finder's fee?

We provide exactly the same service as the full management package up until the tenant moves in. From this point, the tenant will then deal with the landlord throughout the tenancy and the landlord will hold the deposit. This service will be charged as a 'one-off' fee equivalent to the first month's rent plus VAT.

Please check if you have a mortgage on the property, your mortgage lender may insist an agent manages the property.

This service will be charged as a 'one-off' fee equivalent to the first month's rent plus VAT.

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Insurance Claims, Property Improvements and Development

Property in good and attractive decorative order lets easier and for a higher rent. Current legislation and this era of the 'Buy to Let' have raised the standards expected by tenants making the marketplace more competitive.

We can organise and arrange for our tradesmen and contractors to reinstate or improve your property quickly and with minimal loss of 'letting time'. TV programmes such as 'The House Doctor' etc. amply demonstrate how improvements from a coat of paint to a complete makeover can vastly change the appearance of your property and its attraction to prospective tenants.

Our 12% fee +VAT (of the total project cost) frees you from the hassle of writing specifications, obtaining quotes and the organisation of tradesmen.

We will manage the entire project, ensuring that costs are only incurred with the agreement of your insurer or with your prior authorisation.

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What is HMO and can you help with 'HMO' licensing?

HMO - (House in Multiple Occupation) The Civic Government (Scotland) Act 1982, introduced HMO licensing by local authorities for houses occupied by unrelated people, a requirement that subsequently became mandatory from October 2000. The regulations are intended for those properties to ensure that specific standards for safety and accommodation are met and maintained.

Broughton Property Management can submit your application and oversee all the works necessary to achieve an HMO license for your property. Our skilled contractors and tradesmen will carry out the work to ensure compliance.

Our 20% fee (of the total project cost) frees you from the hassle of Council bureaucracy and organisation of tradesmen. We will arrange competitive quotes and liase with all parties throughout and unlike many companies it is only when we are in receipt of the council inspector's report that we will we cost the work and arrange for it to be done.

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I like Broughton Property Management—What do I do next?

If you would like to arrange an initial inspection, with no obligation, or if you would like to discuss any further aspect of letting or management, please do not hesitate to contact us [].

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